Cookie Policy

Welcome to Voiceboard.ai! This Cookie Policy explains how Voiceboard-ai, Inc. ("Company," "we," "our," or "us") uses cookies and similar tracking technologies on our website (https://voiceboard.ai) and our application (https://app.voiceboard.ai) (collectively, the "Service").

Note: This cookie policy applies to both our marketing website (voiceboard.ai) and our main application (app.voiceboard.ai), as both use the same analytics and tracking technologies.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. Cookies allow the website to recognize your device and store information about your preferences or actions to enhance your experience.

2. Types of Cookies We Use

a. Essential Cookies

These cookies are necessary for the Service to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling out forms.

Essential Cookies We Use:

• cookie_consent - Stores your cookie consent preference (accepted/rejected). This cookie is stored on the .voiceboard.ai domain and works across both our marketing site and application. Duration: 1 year.

Note: If you use our application (app.voiceboard.ai) and are logged in, we may also use authentication and session cookies that are essential for maintaining your login session.

b. Performance/Analytics Cookies

These cookies collect information about how visitors use the Service, such as which pages are most frequently visited and if users encounter errors. The data collected is aggregated and anonymized, helping us improve the functionality of the Service.

Analytics Cookies We Use:

Mixpanel Analytics

We use Mixpanel to analyze how users interact with our Service. Mixpanel sets the following cookies:

• mp_* - Mixpanel tracking cookies used to identify unique users and sessions. These cookies are stored on the .voiceboard.ai domain and work across both our marketing site and application. Duration: Varies (typically 1 year for user identification).

Mixpanel also uses localStorage (browser storage) to store:

• voiceboard_mp_distinct_id - Unique identifier for user tracking across sessions
• voiceboard_landing_page - The first page you visited on our site
• voiceboard_attribution - Marketing attribution data (UTM parameters, referrer, traffic source) - retained for 30 days

Session Replay: Mixpanel also includes Session Replay functionality, which records user sessions to help us understand how users interact with our Service. Session Replay is only enabled if you accept cookies. All sensitive data (inputs, text, images) is automatically masked by default.

Google Analytics

We use Google Analytics to understand website traffic and user behavior. Google Analytics sets the following cookies:

• _ga - Used to distinguish users. Duration: 2 years.
• _ga_* - Used to persist session state. Duration: 2 years.
• _gid - Used to distinguish users. Duration: 24 hours.
• _gat - Used to throttle request rate. Duration: 1 minute.

Note: Google Analytics is only used on our marketing website (voiceboard.ai), not on our application (app.voiceboard.ai).

c. Functional Cookies

These cookies enable the Service to provide enhanced functionality and personalization, such as remembering your preferences and settings. If you disable these cookies, some features may not function properly.

Currently, we do not use functional cookies beyond the essential cookies listed above.

d. Targeting/Advertising Cookies

These cookies track your browsing habits to deliver advertisements relevant to your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

Currently, we do not use targeting or advertising cookies.

3. Why We Use Cookies

We use cookies to:

• Remember your cookie consent preference
• Analyze how users interact with our Service (marketing site and application)
• Track marketing campaign effectiveness (UTM parameters, traffic sources)
• Understand user behavior to improve our Service
• Maintain user sessions in our application (if you are logged in)

4. How to Manage Cookies

You have control over non-essential cookies:

• Cookie Consent Banner: When you first visit our site, you'll see an informational banner at the bottom of the page. You can close it or click "Learn more" to view this policy.
• Opt Out: You can opt out of non-essential cookies at any time using the button below. This will stop all analytics tracking.
• Changing Your Preference: You can change your cookie preference at any time by opting out below, or by contacting us at support@voiceboard.ai.
• Browser Settings: Most browsers allow you to refuse or delete cookies. However, doing so may impact your experience on our Service. You can typically find cookie settings in your browser's "Privacy" or "Settings" section.

5. Third-Party Services

We use the following third-party services that set cookies:

• Mixpanel - Analytics and product usage tracking. For more information, see Mixpanel's Privacy Policy.
• Google Analytics - Website analytics. For more information, see Google's Privacy Policy.

6. Cross-Domain Tracking

Our marketing website (voiceboard.ai) and application (app.voiceboard.ai) share the same analytics cookies and tracking. This allows us to:

• Understand the complete user journey from marketing site to application
• Track how marketing campaigns lead to application signups
• Provide a seamless experience across both domains

Your cookie consent preference is stored in a cookie on the .voiceboard.ai domain, which means your choice applies to both our marketing site and application.

7. Data Retention

We retain cookie and analytics data as follows:

• Cookie Consent Preference: 1 year (stored in cookie_consent cookie)
• Marketing Attribution Data: 30 days (stored in localStorage)
• Mixpanel Analytics Data: According to Mixpanel's data retention policies
• Google Analytics Data: According to Google Analytics data retention settings (typically 26 months)

8. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

Voiceboard-ai, Inc.
Email: support@voiceboard.ai